# Napleton St. Louis Nissan - Detailed Adviser Profiles > Organization: Napleton St. Louis Nissan > Team Site: https://napletonnissan.adviserly.com > Dealership Homepage: http://www.napletonnissan.com/ Companion to [llms.txt](https://napletonnissan.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Andrew Cohen - Profile: [https://napletonnissan.adviserly.com/andrew-cohen](https://napletonnissan.adviserly.com/andrew-cohen) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.3 stars (6 ratings, 6 reviews) - Lifetime vehicles sold: 50 - Recent vehicles sold: 11 - Sales specialties: ALTIMA, FRONTIER, KICKS, ROGUE, SENTRA Recent reviews: - 2025-03-17 | 5.0/5 | Brogan O. — Andrew was great to work with! He was very friendly, a great communicator, very straightforward and knowledgeable, but never made us feel pressured into looking at or buying anything. We’d be happy to work with him on a future purchase again! - 2025-04-03 | 5.0/5 | Nicholas M. — Andrew was very professional and very caring. He did not push us to make a decision - he helped us and I really could tell he cared. Thank you for all your help making this purchase go so smoothly. - 2025-03-17 | 5.0/5 | Thomas W. — Very pleasant exchange of business. Also Andrew was very professional. I would tell anyone looking for a new Nissan to go see Andrew at Napleton. ### Carlos Lopez - Profile: [https://napletonnissan.adviserly.com/carlos-lopez](https://napletonnissan.adviserly.com/carlos-lopez) - Department: Sales (Sales) - Title: Sales Associate ### Jim Hollinshead - Profile: [https://napletonnissan.adviserly.com/jim-hollinshead](https://napletonnissan.adviserly.com/jim-hollinshead) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.9 stars (91 ratings, 68 reviews) - Lifetime vehicles sold: 306 - Recent vehicles sold: 5 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA As a Sales Associate with Napleton St. Louis Nissan, I am dedicated to delivering an unparalleled customer experience. With three years in the field and a heart filled with compassion, I go the extra mile to ensure every interaction is memorable. I firmly believe in the principles of "I care and I listen." Whether discussing the latest automotive advancements or simply connecting on a personal level, I strive to foster a genuine connection with my clients. Their happiness is paramount to me, and their positive feedback is a testament to my commitment. Beyond the showroom, I am an avid golfer who enjoys hitting the links whenever possible. I'm also an enthusiastic pickleball player, where the competitive spirit fuels my drive to succeed. My love for both sports mirrors my dedication to delivering a premium customer experience: precision, teamwork, and a relentless pursuit of excellence. When it comes to vehicle delivery, I find immense joy in witnessing the moment when a customer gazes upon their meticulously detailed new car. It's a culmination of our journey together, and I cherish the opportunity to share in their excitement. Recent reviews: - 2026-01-25 | 5.0/5 | Erika C. — Jim is an absolute wonderful and amazing sales person. He went above and beyond for us and we had the best service when buying our new Rouge. If you are looking for a good honest sales man he is your guy! - 2026-02-09 | 5.0/5 | Pamela F. — Felt like he wasn’t just trying to get a sale. Listed to us and even took care of some issues after the purchase. Was always available, even on his day off. Very friendly, easy-going and accommodating. - 2026-03-21 | 5.0/5 | Brooke F. — Jim was fantastic. I recommend him to anyone looking for a car. As a woman shopping on my own I felt empowered to make my own decisions, he was transparent throughout the entire process. ### Joshua Franklin - Profile: [https://napletonnissan.adviserly.com/joshua-franklin](https://napletonnissan.adviserly.com/joshua-franklin) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.8 stars (126 ratings, 84 reviews) - Lifetime vehicles sold: 565 - Recent vehicles sold: 16 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA Thanks for stopping by the Napleton St. Louis Nissan website. I’m Joshua Franklin, a sales associate who looks forward to meeting you soon and helping solve your automotive needs. Since joining the team, I’ve met some amazing colleagues and customers and enjoyed doing whatever I could to assist them. I will always take my time to listen to others and go above and beyond to get the job done correctly. Please reach out to me with any questions; I’m always ready to assist! Recent reviews: - 2026-03-15 | 5.0/5 | Michelle L. — Joshua Franklin was such a absolute blessing. He was kind and listened to everything I was looking for. He was professional, friendly and made the car process easy. Owen Eckert was a blessing and professional. I will definitely recommend my family and friends. - 2025-12-29 | 5.0/5 | Deatra B. — Joshua was fantastic to work with from start to finish. He was knowledgeable, patient, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend working with him. - 2026-01-26 | 5.0/5 | Gloria G. — Joshua was thorough and answered all my questions. He was professional and took the time to find the kind of car I would be happy with. ### Jude Weerasekera - Profile: [https://napletonnissan.adviserly.com/jude-weerasekera](https://napletonnissan.adviserly.com/jude-weerasekera) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.8 stars (85 ratings, 64 reviews) - Lifetime vehicles sold: 331 - Recent vehicles sold: 28 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA As a Sales Associate at Napleton St. Louis Nissan, I'm passionate about making customers happy. I believe in building relationships with my clients before suggesting a car, ensuring they leave our dealership feeling satisfied. My easygoing and relatable nature helps me connect with people on a personal level. I enjoy getting to know my customers, engaging in conversations about sports, the gym, and life. I'm always eager to help others and make their experience as smooth as possible. Growing up in Toronto, Canada, I developed a deep love for basketball, inspiring my pet fish's unique name, LeBron. My education, including a BSBA in Business Management and recognition in the National Honors Society, has equipped me with the skills to excel in my role. Whether it's sharing our love for Mizzou athletics, discussing sports betting strategies, or simply chatting about family, I'm always up for a good conversation. I'm genuinely excited about meeting new people and making a positive impact in their lives. Recent reviews: - 2026-03-19 | 5.0/5 | Cindy B. — My experience with Jude was very positive and easy. He listened to my needs and didn’t try to persuade me into anything that wouldn’t fit those. He was positive , efficient, helpful and kind. Being a widow, this was new territory for me and Jude was empathetic and determined to get what I needed. I will wholeheartedly recommend Jude to any of my friends and family going forward. He made a very tricky situation very manageable. - 2026-02-15 | 5.0/5 | Yolanda H. — Jude , provided outstanding professional salesman service. He is very knowledgeable and straightforward in providing the best possible customer service experience to meet the customer’s needs and wants. - 2026-02-25 | 5.0/5 | Jessica S. — Great! Even with the temp below zero and wind blowing 100 miles an hr he still took us out to test drive the car and walked us around the car. ### Larry Herndon - Profile: [https://napletonnissan.adviserly.com/larry-herndon](https://napletonnissan.adviserly.com/larry-herndon) - Department: Sales (Sales) - Title: Finance Manager ### Rick Phung - Profile: [https://napletonnissan.adviserly.com/rick-phung](https://napletonnissan.adviserly.com/rick-phung) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.1 stars (19 ratings, 11 reviews) - Lifetime vehicles sold: 111 - Recent vehicles sold: 6 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA Recent reviews: - 2025-04-01 | 5.0/5 | Zakiya K. — My overall experience was fantastic. Rick was amazing, even though I arrived a few minutes before closing. He helped me get into a brand-new car. - 2025-05-05 | 5.0/5 | Shannon W. — Everything was great! Rick worked very hard to ensure I got exactly what I wanted. I will definitely recommend him to my friends and family. - 2025-01-08 | 5.0/5 | Patricia D. — It was great. Rick is very friendly and knowledgeable. Easy to work with ### Holly Benedict - Profile: [https://napletonnissan.adviserly.com/holly-benedict](https://napletonnissan.adviserly.com/holly-benedict) - Department: Service (Service) - Title: Service Advisor - Rating: 5.0 stars (7 ratings, 6 reviews) - Lifetime vehicles serviced: 475 - Recent vehicles serviced: 33 Recent reviews: - 2025-09-04 | 5.0/5 | Laurice F. — It was great. My advisor kept me posted on everything and let me know what is expected to be done next visit. - 2025-08-28 | 5.0/5 | James H. — Holly is professional and efficient. Nicely done! - 2025-07-12 | 5.0/5 | Mark M. — She was Amazing, very attentive and helpful ### Kevin Ormsbee - Profile: [https://napletonnissan.adviserly.com/kevin-ormsbee](https://napletonnissan.adviserly.com/kevin-ormsbee) - Department: Service (Service) - Title: Service Advisor - Rating: 4.7 stars (189 ratings, 132 reviews) - Lifetime vehicles serviced: 2550 - Recent vehicles serviced: 249 Hi, I'm a Service Advisor with over three years of experience at Napleton St. Louis Nissan. I'm from Florissant, Missouri, and I'm passionate about providing excellent customer service. I enjoy understanding each customer's needs and finding solutions that work for them. My free time is spent with my family (my kids are my world!), playing basketball, and talking about all things cars. I graduated from Hazelwood Central High School. I'm known for being helpful and caring, and I look forward to assisting you. Recent reviews: - 2026-04-01 | 5.0/5 | Edward V. — I came in for my first 5,000 mile service on my 2025 Nissan SR and Kevin was there to introduce himself and was professional, informative, and courteous. I was happy that I choose to go with Napleton Nissan for my purchase. So far everything has gone as good as a customer would expect from a dealership. When you purchase a new car, you expect good service. Car ownership is an investment, you put hard earned money in your purchase and you want that investment to matter to those that you trust to maintain your car so that the value of your car stays at the highest level. I am glad that Napleton cares, and Kevin works with that same care. Treat people the way that you would want to be treated when you are on the other side, and a company that does that will succeed. Thank you for your service, it is appreciated. - 2026-04-20 | 5.0/5 | Victoria M. — I want to specifically recognize Kevin Ormsbee for their professionalism, responsiveness, and genuine effort to help resolve my issue. Despite ongoing challenges and delays from Nissan corporate, Kevin was transparent, patient, and made every effort within their control to assist me and explain my options. Although the overall corporate process has been frustrating, my experience with Kevin was a positive one, and they should be commended for their dedication and customer service under difficult circumstances. - 2026-04-06 | 5.0/5 | Tyrone G. — Kevin, was very personable and attentive to our needs and wants, he’s a very good advisor keep doing what you do. Thanks again for Great and Excellent service. Ty-G ### Lauren Bagby - Profile: [https://napletonnissan.adviserly.com/lauren-bagby](https://napletonnissan.adviserly.com/lauren-bagby) - Department: Service (Service) - Title: Service Advisor - Rating: 4.6 stars (307 ratings, 187 reviews) - Lifetime vehicles serviced: 4204 - Recent vehicles serviced: 195 With three years of experience at Napleton Honda, I joined the Napleton St. Louis Nissan team as a Service Advisor. I'm passionate about helping people get their vehicles back on the road and guiding them through the process. My customers appreciate my positive and friendly demeanor. I enjoy connecting with people and learning about their lives. I have a keen interest in animals, which often sparks engaging conversations. Besides work, I love spending time with my sweet puppy, Hazelnut. We enjoy exploring new places and going on hikes together. Recent reviews: - 2026-04-12 | 5.0/5 | Deborah C. — My experience was great! Lauren kept me informed of everything that was going on. The time was not too long. Her professionalism is highly recommended! Thank you for all you do👍. - 2026-04-24 | 5.0/5 | Brittany W. — She was very nice throughout the entire time I dealt with her and the time before that aswell. - 2026-04-08 | 5.0/5 | John H. — They are friendly and polite to all the people who bring their cars in for repair. ### Chris Bone - Profile: [https://napletonnissan.adviserly.com/chris-bone](https://napletonnissan.adviserly.com/chris-bone) - Department: Plus (Management) - Title: Service Director - Lifetime vehicles serviced: 278 - Recent vehicles serviced: 18 I'm a Service Director with 25 years of experience in the automotive industry, currently at Napleton St. Louis Nissan. I'm a St. Louis native, married for 20 years with three daughters (ages 15, 15, and 12; one adopted). I've earned my Master Service Manager certifications from both Kia and Hyundai. My passions outside of work include the St. Louis Blues and Cardinals, dirt track racing, and Disney theme parks. I also enjoy gaming. I pride myself on building strong relationships with both customers and employees. My approach is straightforward: I identify problems, create solutions, and genuinely care about what my customers think. I'm easy to talk to and passionate about service, training, team development, and process improvement. Above all, I'm dedicated to supporting and defending my team—I'll do whatever it takes to ensure they're taken care of. I'm happy to chat about sports, gaming, or racing anytime. ### Mazin Gheith - Profile: [https://napletonnissan.adviserly.com/mazin-gheith](https://napletonnissan.adviserly.com/mazin-gheith) - Department: Plus (Management) - Title: General Sales Manager - Lifetime vehicles sold: 335 - Recent vehicles sold: 3 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA As a car salesman, my passion for the job is deeply rooted in the dynamic and innovative nature of the automotive industry. I'm continually fascinated by the technological advancements that each new model year brings, offering features that enhance safety, performance, and comfort. This constant evolution excites me and allows me to provide customers with the best possible options tailored to their needs. Beyond the cars themselves, building personal connections with customers is immensely rewarding. Guiding them in finding a vehicle that aligns with their lifestyle, budget, and preferences is more than just a transaction; it's about understanding and fulfilling their unique needs. The shift towards sustainability in the industry, with an increased focus on electric and hybrid vehicles, is something I find particularly exhilarating. Contributing to promoting environmentally friendly vehicles aligns with my values and adds a deeper sense of purpose to my role. My passion for the automotive industry is multifaceted, encompassing the excitement of technological advancements, the fulfillment of building lasting customer relationships, and the drive to support sustainable automotive solutions! ### Tony Schrieber - Profile: [https://napletonnissan.adviserly.com/tony-schrieber](https://napletonnissan.adviserly.com/tony-schrieber) - Department: Plus (Management) - Title: Parts Manger