# Napleton St. Louis Nissan - Detailed Adviser Profiles > Organization: Napleton St. Louis Nissan > Team Site: https://napletonnissan.adviserly.com > Dealership Homepage: https://www.napletonnissan.com/ Companion to [llms.txt](https://napletonnissan.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Andrew Cohen - Profile: [https://napletonnissan.adviserly.com/andrew-cohen/reviews](https://napletonnissan.adviserly.com/andrew-cohen/reviews) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.3 stars (6 ratings, 6 reviews) - Lifetime vehicles sold: 50 - Recent vehicles sold: 11 - Sales specialties: ALTIMA, FRONTIER, KICKS, ROGUE, SENTRA Recent reviews: - 2025-03-17 | 5.0/5 | Brogan O. — Andrew was great to work with! He was very friendly, a great communicator, very straightforward and knowledgeable, but never made us feel pressured into looking at or buying anything. We’d be happy to work with him on a future purchase again! - 2025-04-03 | 5.0/5 | Nicholas M. — Andrew was very professional and very caring. He did not push us to make a decision - he helped us and I really could tell he cared. Thank you for all your help making this purchase go so smoothly. - 2025-03-17 | 5.0/5 | Thomas W. — Very pleasant exchange of business. Also Andrew was very professional. I would tell anyone looking for a new Nissan to go see Andrew at Napleton. ### Carlos Lopez - Profile: [https://napletonnissan.adviserly.com/carlos-lopez/reviews](https://napletonnissan.adviserly.com/carlos-lopez/reviews) - Department: Sales (Sales) - Title: Sales Associate ### Jim Hollinshead - Profile: [https://napletonnissan.adviserly.com/jim-hollinshead/reviews](https://napletonnissan.adviserly.com/jim-hollinshead/reviews) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.9 stars (92 ratings, 69 reviews) - Lifetime vehicles sold: 306 - Recent vehicles sold: 5 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA As a Sales Associate with Napleton St. Louis Nissan, I am dedicated to delivering an unparalleled customer experience. With three years in the field and a heart filled with compassion, I go the extra mile to ensure every interaction is memorable. I firmly believe in the principles of "I care and I listen." Whether discussing the latest automotive advancements or simply connecting on a personal level, I strive to foster a genuine connection with my clients. Their happiness is paramount to me, and their positive feedback is a testament to my commitment. Beyond the showroom, I am an avid golfer who enjoys hitting the links whenever possible. I'm also an enthusiastic pickleball player, where the competitive spirit fuels my drive to succeed. My love for both sports mirrors my dedication to delivering a premium customer experience: precision, teamwork, and a relentless pursuit of excellence. When it comes to vehicle delivery, I find immense joy in witnessing the moment when a customer gazes upon their meticulously detailed new car. It's a culmination of our journey together, and I cherish the opportunity to share in their excitement. Recent reviews: - 2026-02-09 | 5.0/5 | Pamela F. — Felt like he wasn’t just trying to get a sale. Listed to us and even took care of some issues after the purchase. Was always available, even on his day off. Very friendly, easy-going and accommodating. - 2026-03-21 | 5.0/5 | Brooke F. — Jim was fantastic. I recommend him to anyone looking for a car. As a woman shopping on my own I felt empowered to make my own decisions, he was transparent throughout the entire process. - 2026-02-16 | 5.0/5 | Ronald S. — Great experience. Jim was polite and professional. I actually enjoyed talking with him. We feel that we got a great deal and have told others about our experience. ### Joshua Franklin - Profile: [https://napletonnissan.adviserly.com/joshua-franklin/reviews](https://napletonnissan.adviserly.com/joshua-franklin/reviews) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.8 stars (133 ratings, 88 reviews) - Lifetime vehicles sold: 579 - Recent vehicles sold: 11 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA Thanks for stopping by the Napleton St. Louis Nissan website. I’m Joshua Franklin, a sales associate who looks forward to meeting you soon and helping solve your automotive needs. Since joining the team, I’ve met some amazing colleagues and customers and enjoyed doing whatever I could to assist them. I will always take my time to listen to others and go above and beyond to get the job done correctly. Please reach out to me with any questions; I’m always ready to assist! Recent reviews: - 2026-03-15 | 5.0/5 | Michelle L. — Joshua Franklin was such a absolute blessing. He was kind and listened to everything I was looking for. He was professional, friendly and made the car process easy. Owen Eckert was a blessing and professional. I will definitely recommend my family and friends. - 2026-05-19 | 5.0/5 | Raihanah J. — Patient, thorough, and understanding with the whole process! I really liked that he worked with me and helped me merge from my former car to my new one. Really appreciate the time that was given and the positive energy of the whole dealership! Thank you 😊 - 2026-06-04 | 5.0/5 | Candra F. — Joshua was competent, professional, and engaging. It wasn't an all day process; he promised and delivered in a timely process. ### Jude Weerasekera - Profile: [https://napletonnissan.adviserly.com/jude-weerasekera/reviews](https://napletonnissan.adviserly.com/jude-weerasekera/reviews) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.8 stars (88 ratings, 66 reviews) - Lifetime vehicles sold: 363 - Recent vehicles sold: 8 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA As a Sales Associate at Napleton St. Louis Nissan, I'm passionate about making customers happy. I believe in building relationships with my clients before suggesting a car, ensuring they leave our dealership feeling satisfied. My easygoing and relatable nature helps me connect with people on a personal level. I enjoy getting to know my customers, engaging in conversations about sports, the gym, and life. I'm always eager to help others and make their experience as smooth as possible. Growing up in Toronto, Canada, I developed a deep love for basketball, inspiring my pet fish's unique name, LeBron. My education, including a BSBA in Business Management and recognition in the National Honors Society, has equipped me with the skills to excel in my role. Whether it's sharing our love for Mizzou athletics, discussing sports betting strategies, or simply chatting about family, I'm always up for a good conversation. I'm genuinely excited about meeting new people and making a positive impact in their lives. Recent reviews: - 2026-05-08 | 5.0/5 | Manuel W. — He was very professional carefully went over the details of the working summer car and even after I took the car home he stayed in touch with me to see if anything he could do to help me get accustomed to my new car and even when I did need things he made sure that everything was right I really enjoy working with him on getting a new car if I was to give him a score from one to 10 I would give him a 20 best salesman I ever had Manuel - 2026-03-19 | 5.0/5 | Cindy B. — My experience with Jude was very positive and easy. He listened to my needs and didn’t try to persuade me into anything that wouldn’t fit those. He was positive , efficient, helpful and kind. Being a widow, this was new territory for me and Jude was empathetic and determined to get what I needed. I will wholeheartedly recommend Jude to any of my friends and family going forward. He made a very tricky situation very manageable. - 2026-05-19 | 5.0/5 | Jaleh F. — Jude was really nice and helpful. We looked at several used cars before settling on a new Nissan Rogue. He worked with us to get into a car in our budget. Jude even helped us return our rental car so we wouldn’t have to deal with it and our new car. ### Larry Herndon - Profile: [https://napletonnissan.adviserly.com/larry-herndon/reviews](https://napletonnissan.adviserly.com/larry-herndon/reviews) - Department: Sales (Sales) - Title: Finance Manager ### Rick Phung - Profile: [https://napletonnissan.adviserly.com/rick-phung/reviews](https://napletonnissan.adviserly.com/rick-phung/reviews) - Department: Sales (Sales) - Title: Sales Associate - Rating: 4.1 stars (19 ratings, 11 reviews) - Lifetime vehicles sold: 111 - Recent vehicles sold: 6 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA Recent reviews: - 2025-04-01 | 5.0/5 | Zakiya K. — My overall experience was fantastic. Rick was amazing, even though I arrived a few minutes before closing. He helped me get into a brand-new car. - 2025-05-05 | 5.0/5 | Shannon W. — Everything was great! Rick worked very hard to ensure I got exactly what I wanted. I will definitely recommend him to my friends and family. - 2025-01-08 | 5.0/5 | Patricia D. — It was great. Rick is very friendly and knowledgeable. Easy to work with ### Holly Benedict - Profile: [https://napletonnissan.adviserly.com/holly-benedict/reviews](https://napletonnissan.adviserly.com/holly-benedict/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 5.0 stars (10 ratings, 7 reviews) - Lifetime vehicles serviced: 544 - Recent vehicles serviced: 19 Recent reviews: - 2025-09-04 | 5.0/5 | Laurice F. — It was great. My advisor kept me posted on everything and let me know what is expected to be done next visit. - 2025-08-28 | 5.0/5 | James H. — Holly is professional and efficient. Nicely done! - 2025-07-12 | 5.0/5 | Mark M. — She was Amazing, very attentive and helpful ### Kevin Ormsbee - Profile: [https://napletonnissan.adviserly.com/kevin-ormsbee/reviews](https://napletonnissan.adviserly.com/kevin-ormsbee/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (231 ratings, 161 reviews) - Lifetime vehicles serviced: 2901 - Recent vehicles serviced: 179 Hi, I'm a Service Advisor with over three years of experience at Napleton St. Louis Nissan. I'm from Florissant, Missouri, and I'm passionate about providing excellent customer service. I enjoy understanding each customer's needs and finding solutions that work for them. My free time is spent with my family (my kids are my world!), playing basketball, and talking about all things cars. I graduated from Hazelwood Central High School. I'm known for being helpful and caring, and I look forward to assisting you. Recent reviews: - 2026-06-17 | 5.0/5 | Sharon L. — Kevin was very thorough and attentive to all of my service concerns. He went over and beyond to ensure he solved EVERY issue that I needed addressed. He also was very personable and made me feel appreciated as a customer and reached out after the service had been completed to ensure that all my concerns had been addressed and SOLVED to my liking. He made my apprehension about service concerns were alleviated. Looking forward to my next visit for follow up maintenance. - 2026-06-30 | 5.0/5 | Tyler R. — Kevin has great customer service skills. Always answers my questions. He’s very friendly and makes me feel like a valued customer. - 2026-07-04 | 5.0/5 | Shirley W. — Excellent customer service, he treated me like a customer and not a payment. Glad to see you have changed your employee style. ### Lauren Bagby - Profile: [https://napletonnissan.adviserly.com/lauren-bagby/reviews](https://napletonnissan.adviserly.com/lauren-bagby/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.6 stars (349 ratings, 214 reviews) - Lifetime vehicles serviced: 4564 - Recent vehicles serviced: 152 With three years of experience at Napleton Honda, I joined the Napleton St. Louis Nissan team as a Service Advisor. I'm passionate about helping people get their vehicles back on the road and guiding them through the process. My customers appreciate my positive and friendly demeanor. I enjoy connecting with people and learning about their lives. I have a keen interest in animals, which often sparks engaging conversations. Besides work, I love spending time with my sweet puppy, Hazelnut. We enjoy exploring new places and going on hikes together. Recent reviews: - 2026-06-04 | 5.0/5 | Elizabeth T. — I was waited on in a very timely manner. All employees were courteous and friendly. I never felt pressured to an additional service other than what I specifically requested. My car was ready at the time initially was told. Overall, I was very satisfied. - 2026-06-30 | 5.0/5 | Jesse G. — Lauren researched all my questions before getting back with me to ensure her answers were accurate. She also kept me updated on the progress of the vehicle service. - 2026-06-25 | 5.0/5 | Dot G. — She was very helpful in answering the questions I had. The car was ready quickly and was cleaned well. ### Chris Bone - Profile: [https://napletonnissan.adviserly.com/chris-bone](https://napletonnissan.adviserly.com/chris-bone) - Department: Plus (Management) - Title: Service Director - Lifetime vehicles serviced: 298 - Recent vehicles serviced: 5 I'm a Service Director with 25 years of experience in the automotive industry, currently at Napleton St. Louis Nissan. I'm a St. Louis native, married for 20 years with three daughters (ages 15, 15, and 12; one adopted). I've earned my Master Service Manager certifications from both Kia and Hyundai. My passions outside of work include the St. Louis Blues and Cardinals, dirt track racing, and Disney theme parks. I also enjoy gaming. I pride myself on building strong relationships with both customers and employees. My approach is straightforward: I identify problems, create solutions, and genuinely care about what my customers think. I'm easy to talk to and passionate about service, training, team development, and process improvement. Above all, I'm dedicated to supporting and defending my team—I'll do whatever it takes to ensure they're taken care of. I'm happy to chat about sports, gaming, or racing anytime. ### Mazin Gheith - Profile: [https://napletonnissan.adviserly.com/mazin-gheith](https://napletonnissan.adviserly.com/mazin-gheith) - Department: Plus (Management) - Title: General Sales Manager - Lifetime vehicles sold: 336 - Recent vehicles sold: 2 - Sales specialties: ALTIMA, KICKS, PATHFINDER, ROGUE, SENTRA As a car salesman, my passion for the job is deeply rooted in the dynamic and innovative nature of the automotive industry. I'm continually fascinated by the technological advancements that each new model year brings, offering features that enhance safety, performance, and comfort. This constant evolution excites me and allows me to provide customers with the best possible options tailored to their needs. Beyond the cars themselves, building personal connections with customers is immensely rewarding. Guiding them in finding a vehicle that aligns with their lifestyle, budget, and preferences is more than just a transaction; it's about understanding and fulfilling their unique needs. The shift towards sustainability in the industry, with an increased focus on electric and hybrid vehicles, is something I find particularly exhilarating. Contributing to promoting environmentally friendly vehicles aligns with my values and adds a deeper sense of purpose to my role. My passion for the automotive industry is multifaceted, encompassing the excitement of technological advancements, the fulfillment of building lasting customer relationships, and the drive to support sustainable automotive solutions! ### Tony Schrieber - Profile: [https://napletonnissan.adviserly.com/tony-schrieber](https://napletonnissan.adviserly.com/tony-schrieber) - Department: Plus (Management) - Title: Parts Manger