About Lauren
With three years of experience at Napleton Honda, I joined the Napleton St. Louis Nissan team as a Service Advisor. I'm passionate about helping people get their vehicles back on the road and guiding them through the process. My customers appreciate my positive and friendly demeanor. I enjoy connecting with people and learning about their lives. I have a keen interest in animals, which often sparks engaging conversations. Besides work, I love spending time with my sweet puppy, Hazelnut. We enjoy exploring new places and going on hikes together.
Customer rating
4.6 / 5 based on 319 ratings (193 written reviews)
Recent reviews
The service was excellent from beginning to end. My service advisor stayed on top of my needs.
— Veronica S. ,
Lauren is great.
— Edward G. ,
She was awesome. Very polite, helpful, and engaging. Customer service was a 10/10
— Javon B. ,
She was very good positive energy!
— Omorede R. ,
She's great! I always purposely go back to her. :)
— Rachel R. ,
Excellent
— Paul M. ,
She was very nice throughout the entire time I dealt with her and the time before that aswell.
— Brittany W. ,
Great customer service
— Edwardstine R. ,
Had a very good experience with her.
— Barry S. ,
I was there way too long for an oil change. Four hours and I can go to Jiffy Libe and stay in my car.
— Erin W. ,