Hi, I'm a Service Advisor with over three years of experience at Napleton St. Louis Nissan. I'm from Florissant, Missouri, and I'm passionate about providing excellent customer service. I enjoy understanding each customer's needs and finding solutions that work for them. My free time is spent with my family (my kids are my world!), playing basketball, and talking about all things cars. I graduated from Hazelwood Central High School. I'm known for being helpful and caring, and I look forward to assisting you.
4.8 / 5 based on 206 ratings (145 written reviews)
the maintenance service was transparent and good especially the video that was sent highlighting the work done. However I had to stay for another hour after the work was done as I was informed that the break fluid needs to get replenished. They could have just called me and asked me if I wanted that work done before getting the vehicle ready for release.
— Carmela B. ,
Excellent
— Jim L. ,
My experience was as Kevin said it would be as it took an extended time. I was updated periodically which I appreciated.
— Claire S. ,
I ALWAYS enjoy seeing and working with Kevin - he’s extremely knowledgeable, courteous and provides EXCEPTIONAL customer service! I TRUST HIM WITH MY VEHICLE! Nicole J, RN
— Nicole J. ,
Kevin is always a consummate service representative of Napleton. He’s responsive cordial respectful and ready to help any time. He goes above and beyond. I can’t imagine anyone better in his position. Best of luck to Kevin. Always a pleasure at Napleton
— John F. ,
Great. Kevin was professional and gave great service. Thank you.
— Clint U. ,
Very nice!
— Priyankkumar B. ,
Kevin was very helpful during the entire process. I will definitely ask for him personally if and when I need services done at Napleton. Thank you Kevin making my experience smooth with no-hassles!!
— Andrea F. ,
It went very well with Kevin
— Linda W. ,
Great experience overall! Great updates and communication. Nearly a 10 if you walk through other service options that might be needed.
— Doneisha B. ,