I'm a Service Director with 25 years of experience in the automotive industry, currently at Napleton St. Louis Nissan. I'm a St. Louis native, married for 20 years with three daughters (ages 15, 15, and 12; one adopted). I've earned my Master Service Manager certifications from both Kia and Hyundai. My passions outside of work include the St. Louis Blues and Cardinals, dirt track racing, and Disney theme parks. I also enjoy gaming. I pride myself on building strong relationships with both customers and employees. My approach is straightforward: I identify problems, create solutions, and genuinely care about what my customers think. I'm easy to talk to and passionate about service, training, team development, and process improvement. Above all, I'm dedicated to supporting and defending my team—I'll do whatever it takes to ensure they're taken care of. I'm happy to chat about sports, gaming, or racing anytime.