Andrew Cohen

We have bought 7 Nissans at different dealers with excellent results until Napleton. We were cheated by adding $5000 in maintenance contracts, the same as our down payment so in the final document the amount to be financed looked the same. We were lied to, talked down to and documents we had signed to decline all service contracts and receive 5 free oil changes disappeared The final finance officer did not disclose the fraud. When we noticed and drove back we were told there was nothing he could do for 30 days and he would contact us when the paperwork came in. He refused to sign anything that acknowledged we had come back to have all of the extra contracts removed. They did not contact us - ever. It took us 6 weeks and over 20 calls to get the contracts taken off. There were so many lies about the advertised price, the amount not credited for our trade in. If a tornado warning and severe storm had not come up we would have walked. Also, Andrew insisted at least four times that we had to give him a 10 rating saying “this is my life, I have to have a ten!” Both people we worked with should be fired. But looking at other online evaluations, it seems this type of fraud is the norm.

— Rebecca B. , May 15, 2025

Andrew was very professional and very caring. He did not push us to make a decision - he helped us and I really could tell he cared. Thank you for all your help making this purchase go so smoothly.

— Nicholas M. , April 3, 2025

Excellent

— Shannon W. , March 30, 2025

Very pleasant exchange of business. Also Andrew was very professional. I would tell anyone looking for a new Nissan to go see Andrew at Napleton.

— Thomas W. , March 17, 2025